7-Day Return Guarantee
One of the most important priorities of the Todeniya online store is the peace of mind of customers after completing the purchase process. In this regard, the Todeniya online store has made every effort to provide accurate information about the products on its website so that customers can complete their purchase process with full knowledge and peace of mind. However, customers may wish to return the purchased product after completing the purchase process, and in this regard, the Todeniya online store provides its customers with a 7-day return guarantee. This period is calculated as follows: 7 days from the time the product is delivered to the customer, including holidays, until the receipt of the referred product by the Todeniya online store.
Conditions for returning purchased goods
1) Dissatisfaction with the received goods
2) Incompatibility of the ordered product with the received product
It is necessary to explain that due to the observance of health issues and personal rights of our valued customers, purchased goods can only be returned if the goods are in their original shipping condition, that is, the packaging and vacuum have not been opened, and the product and the product packaging have not been damaged.
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